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Customer Service Line: 305-395-7123 |  Halogen Transformers and Led Converters by Lightech AC and DC, 12V or 24 Volts, 120V, 230V and 277 Volts | |
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| STORE INFORMATION Welcome to the Electronic Transformer web site. We're constantly adding new products, so check back with us often. If there is something you're looking for, and you don't see it here, please contact us via email, phone, or fax. Our staff will be happy to help you. We welcome comments and suggestions for improvements. Electronic Transformer Offices located in Florida, United States Phone: (305) 395-7123 sales@electronictransformer.com ORDERING There are three ways for you to place your order: 1. At any time here on the web (All online transactions at the Electronic Transformer web site are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us). 2. Via Fax, 24 Hours a day (our fax number 954-943-5919). Please do not forget to include a day time telephone number so that we can contact you if there is any problem. 3. Over the telephone, calling us at (305) 395-7123, 9AM to 5PM EST. SPECIAL ORDERS Consult us for special pricing on large quantities. PAYMENT INFORMATION Electronic Transformer accepts all major credit cards for web, phone, and in-store purchases. (American Express, Mastercard, and Visa). SHIPPING We ship in-stock orders placed before 11:30am EST/EDT the next day we receive them. Please note that this applies to USPS/UPS shipments to US addresses, and only to business days, when USPS/UPS is operating. Our warehouse and offices will be closed all legal holidays and November 26, December 25th, and December 31st. We ship virtually anywhere in the world. For destinations within the continental United States, we use USPS First Class or UPS Ground Residential. $18.00 to $34.00 Order, Shipping Cost $6.90. $35.00 to $49.00 Order, Shipping Cost $8.90. $50.00 to $68.99 Order, Shipping Cost $10.90. Free Shipping and Handling for continental U.S on Orders $69.00 or more. Special rates apply for shipments to Puerto Rico, Alaska and Hawaii. Check also for rates on shipments outside of the United States. Rush Shipments are available within the continental U.S. Next Day Early AM, Next Day, 2nd and 3rd Day Select Commercial or Residential. RETURN POLICY If the product you receive isn't what you’d hoped for, you may return it for a refund credit within 7 days, in new condition. If you need to return your purchase, please contact Electronic Transformer via email.Reference the purchase date, invoice/packing slip number,then we will issue an RGA. Please note that shipping and 20% handling costs are not refundable. RGA for a defective transformer return: If the transformer is found to be in good working condition, the transformer will be returned to the customer, with freight costs at customer's expense. |